royal-glen

Introduction

royal-glen is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Complete a contact form on our website
Subscribe to our newsletter or communications
Request information about our services
Engage us for consulting or implementation work

The types of personal information we may collect include:

Name and job title
Email address
Company name and address
Information about your business requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address and geographical location
Browser type and version
Operating system
Pages visited and time spent on each page
Referring website address

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide requested information
To deliver and improve our services
To send you relevant communications about our offerings
To analyse website usage and improve user experience
To comply with legal obligations

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

Your consent, which you may withdraw at any time
The necessity to perform a contract with you
Our legitimate business interests, provided they do not override your rights
Compliance with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist in operating our website and business
Professional advisers including lawyers and accountants
Regulatory authorities when required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

Your Rights

Under applicable data protection laws, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing activities
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

royal-glen
42 Commerce Street
Manchester, M2 4LQ
United Kingdom

Email: [email protected]

Last updated: January 2024